Dealing with an impatient client can be difficult, but there are ways to handle them so that you can still achieve your goals.
Tips
- If a client is impatient with you and says something like "you don't know what you're doing," or "you're wasting my time," try to understand where they're coming from in case there is something to be improved in the job you are taking care of.
- Ask questions about what frustrates them about the current project or situation so that you can help them resolve their issues as best as possible.
- Be open and honest with your clients about how long things may take and why certain things need more time than others do so that they can make informed decisions about what works best for their needs.
- Lastly, remind yourself that you have the power to set boundaries with clients who are too impatient: if they want something done by yesterday and won't let you set reasonable deadlines for yourself based on workload or other constraints, then maybe they're not the right client for you.