If you're working on a project, you need to know if you're doing things right—or if you need to make changes.
You need to have a steady stream of feedback so that you can make adjustments and keep moving forward. If your client isn't providing feedback, it's time to get proactive and take the initiative yourself.
If your client doesn't provide feedback regularly, there are a few things you can do.
- You can reach out to them and ask for some time to review your work. Make sure that they understand how important it is for them to provide feedback if they can.
- Ask your client if they would be willing to participate in a weekly meeting or phone call where you can go over the progress of the project. This will help them feel more connected to the project and make sure that they do not feel neglected.
Of course, if your client is really busy, then adjust some of these expectations a bit.
- Maybe instead of requiring daily updates, you could ask for weekly ones? Or maybe you could set up a monthly check-in call? Whatever works best for both parties is what should happen here.
- Instead of asking them for detailed notes on each piece of content, ask them instead for general feedback on the entire project: "How do you feel about [project name] so far?" or "What do you think we should do next?"
- You can also try sending a short report or email with a link to an online portfolio where they will be able to see all of your work. This way, they can review all of the work at once and provide feedback in one go.
Freelancer: Hi [client's name], I just wanted to check in with you on the status of our project and see if there is anything I can do to help.
Client: Hi, [freelancer's name]. Thanks for reaching out! I've been really busy with other projects, so I haven't had a chance to look at your work yet.
Freelancer: That's fine. Let me know when you have a few minutes, and we can meet up in person or over a video call (or whatever works best for you). In the meantime, would you be willing to participate in a weekly meeting or phone call? It would give us both an opportunity to share what we've been working on, even if it's just for five minutes at the start of each week.
Client: Sure! That sounds great.
Client: I'm sorry, I just don't have the time to give you feedback.
Freelancer: That's okay—I don't need it right now. But what I want to know is: what do you think of the work? Do you like it so far?
Client: I think so. It's good.
Freelancer: Okay. Well, if you ever need any help with anything or have any questions, let me know!